Your first session is really about getting to know each other. I generally schedule a longer first session so that I can review confidentiality and the limits to confidentiality as well as set expectations.

You can expect a relaxed, respectful conversation where we talk about what brought you in, what you’re hoping for, and anything that feels important for me to understand about your story.

There’s no pressure to share everything all at once—we go at your pace. I might ask some questions to help guide the conversation, and I’ll also explain how I work, answer any questions you have, and talk through next steps if you decide to continue.

You don’t need to prepare anything special. Just come as you are.

Your privacy is important, and I take it seriously. Our work together is confidential, which means what you share in therapy stays between us—except in specific legal or safety-related situations, which I’ll explain before we begin.

I use Jane App to manage scheduling and clinical notes. Jane is a trusted platform used by many health professionals across Canada and beyond. It meets or exceeds Canadian privacy standards (including PIPEDA and PHIPA) and uses encryption and secure servers to protect your personal health information.

Here’s how your privacy is protected:

Your information is stored securely in Jane App’s system, which is end-to-end-encrypted and compliant with Canadian privacy laws.

Online sessions are end-to-end-encrypted and run through Jane’s secure telehealth platform.

Access to your records is limited to me, and I follow strict protocols to ensure confidentiality.

You can choose how you receive appointment reminders or messages (email or text) and opt out at any time.

I use Hushmail to protect our email communication. Hushmail is specifically designed to meet the requirements of the Personal Health Information Protection Act (PHIPA) in Ontario, Canada, which governs the collection, use, and disclosure of PHI within the health sector. 

If you have questions about confidentiality or how your information is handled, I’m happy to talk it through with you.

Starting therapy is a meaningful step—but it’s also normal to feel a mix of emotions along the way.

At first, many people feel some relief just having a space to talk and be heard. But therapy isn’t always comfortable—especially in the beginning. As you start to open up or look more closely at things that have been pushed aside, it’s common to feel more emotional, unsettled, or even tired. That doesn’t mean therapy isn’t working. In fact, it often means you’re doing important work.

Over time, as we build trust and explore what’s beneath the surface, you may notice more clarity, a stronger sense of self, or greater emotional flexibility. That progress often happens gradually, with ups and downs along the way. Some sessions may feel productive; others may feel messy or uncertain. That’s all part of the process.

You're not expected to figure everything out at once—and you don’t have to go through it alone. We'll go at your pace, and I'm here to help you make sense of whatever comes up.

That’s a really important question. A strong therapeutic relationship is one of the biggest factors in whether therapy feels helpful. It’s completely okay if it takes a few sessions to get a sense of that connection—but if something feels off, you’re allowed to name it.

You won’t hurt my feelings by being honest. If we’re not the right fit, I’ll support you in finding someone who might be a better match. You deserve to feel safe, heard, and understood in therapy. This is your space, and it should feel right for you.

It’s completely natural to wonder why you are the one sitting in the therapist’s office when it’s your child who’s struggling.

But here’s the heart of it: you are your child’s most powerful source of healing.

Through Emotion-Focused Family Therapy and Connected Parenting, we understand that children thrive when their caregivers are equipped to respond with connection, confidence, and emotional attunement—especially in tough moments. Rather than focusing on “fixing” the child, we focus on strengthening the relationship. That means helping you understand what’s happening beneath the behavior, learning how to co-regulate with your child, and giving you tools to support their emotional growth.

This approach empowers you to be a steady, safe presence for your child—not just during sessions, but every day, in real time, when it matters most.